Contact NEST

Assistance and Advice

At NEST we strive to provide our customers with exceptional service. If you require any assistance or advice please do not hesitate to contact NEST where we will place you in touch with one of our representatives. You can contact NEST using the details below:

You can contact NEST using the details below:

The Trustee National Entitlement Security Trust

How NEST communicates with you

Employee statements Employer statements General communication

Every six months, active employee members will receive NEST statements showing the financial year to date transactions.

These statements show account and entitlement balances, the date(s) contributions were received and allocated and the dates any claims against a member's account were made.

Members can login and download statements 24/7 on the NEST website.

Every month, NEST sends employers a Contribution Statement. When employers claim from the fund they will receive a detailed claim advice. When trust income is paid to an employer's account they will receive a trust distribution advice.

Employers can track their account activity and download various reports and statements at all times on the internet.

From time to time NEST may communicate by post, email, publication in the national or local paper, on our website or by any other means permitted by law to inform members and employers of relevant events or developments.

Not withstanding the above, employers and members with specific enquiries should feel free in contacting NEST who will be delighted to assist.

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